Privacy Policy

Introduction and Overview

I have prepared this privacy policy (version January 1, 2026) to explain to you, in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 and applicable national laws, which personal data I process as the data controller.

Data Controller

Lerncafé Burgenland
Franziska Knittel-Silz
Untere Hauptstraße 79
7122 Gols
Austria

Phone: 0690 10677780
Email: info@lerncafe-burgenland.at

Scope

This privacy policy applies to all personal data processed by me in my business and to all personal data processed by companies commissioned by me (processors).

Legal Basis

In this privacy policy, I provide you with transparent information about the legal principles and regulations, i.e., the legal bases of the General Data Protection Regulation, that allow me to process personal data:

Consent (Article 6(1)(a) GDPR) – You have given me your consent to process data for a specific purpose.
Contract (Article 6(1)(b) GDPR) – To fulfill a contract or pre-contractual obligations with you, I process your data.
Legal Obligation (Article 6(1)(c) GDPR) – If I am subject to a legal obligation, I process your data.
Legitimate Interests (Article 6(1)(f) GDPR) – In the case of legitimate interests that do not restrict your fundamental rights, I reserve the right to process personal data.

According to Articles 13 and 14 GDPR, I inform you of the following rights you have:

Right of Access (Article 15 GDPR) – You have the right to request confirmation at any time as to whether personal data is being processed.
Right to Rectification (Article 16 GDPR) – You have the right to request the correction of inaccurate personal data.
Right to Erasure (Article 17 GDPR) – You have the right to request the deletion of your personal data.
Right to Restriction of Processing (Article 18 GDPR) – You have the right to request a restriction of processing.
Right to Data Portability (Article 20 GDPR) – You have the right to receive your data in a machine-readable format.
Right to Object (Article 21 GDPR) – You have the right to object to processing at any time.
Right to Lodge a Complaint (Article 77 GDPR) – You have the right to lodge a complaint with a supervisory authority.

The competent supervisory authority in Austria is the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, Tel.: +43 1 52 152-0, Email: dsb@dsb.gv.at, Website: https://www.dsb.gv.at/

Storage Duration

The general criterion is that I only store personal data for as long as is absolutely necessary for the provision of my services and products. This means that I delete personal data as soon as the reason for data processing no longer exists.

Communication

If you contact me and communicate by phone, email, or online form, personal data may be processed.

The data is processed for handling and processing your inquiry and the related business transaction. The data is stored for as long as necessary to answer your inquiry or as long as I am legally required to do so.

Contact Form

If you send me inquiries via my contact form, the information from the inquiry form, including the contact details you provided, will be stored by me for the purpose of processing the inquiry and in case of follow-up questions.

Processed Data: Name, email address, phone number (optional), message

Legal Basis: Legitimate interest (Art. 6(1)(f) GDPR), contract fulfillment or pre-contractual measures (Art. 6(1)(b) GDPR)

Storage Duration: Data will be deleted as soon as it is no longer necessary for the purpose of its collection, but no later than 3 years.

Web Hosting

My website is hosted on Cloudflare Pages. Each time you visit my website, information is automatically collected and stored in so-called server log files:

IP address
Browser type and version
Operating system used
Referrer URL
Host name of the accessing computer
Time of server request

This data is not merged with other data sources. This data is collected on the basis of Art. 6(1)(f) GDPR (legitimate interest in the secure and efficient provision of my website).

Web Analytics (Cloudflare Web Analytics)

I use Cloudflare Web Analytics to collect anonymous usage statistics about my website. This service is particularly privacy-friendly:

No Cookies: No cookies are stored on your device
No Personal Data: No personal data is collected or stored
No Fingerprinting: No browser or device fingerprinting takes place
No Sharing: Data is not shared with third parties or used for advertising purposes

The collected data includes only aggregated, anonymous information such as page views, visitor numbers, and countries of origin. Identification of individual visitors is not possible.

Legal Basis: Legitimate interest (Art. 6(1)(f) GDPR) in analyzing website usage to improve my offering.

More information: Cloudflare Web Analytics

Cookies

My website currently does not use cookies for tracking or analytics purposes. Should this change, I will update this privacy policy accordingly and ask for your consent.

Changes to This Privacy Policy

I reserve the right to adapt this privacy policy to ensure that it always complies with current legal requirements or to implement changes to my services in the privacy policy.

Version: January 2026